For the privacy of our customers we have omitted their last name and street address from their testimonials.
We recently relocated & moved into an older home in Anaheim, which, unfortunately, came with the originally installed AC & Heater. Albeit it was operational--it was deficient in every aspect; especially, not being energy efficient. Ergo, we had heard about & often seen Econo Air's trucks traversing thru Anaheim; and thought we would simply secure a preliminary estitmate to evaluate our options. We called them; and the estimator was schedule to see us within one day...on Saturday, no less. Although our original plan was "not" to purcahse a "new" AC/Heater unit, subsequent to our discussion; the Estimator's explanation of the work and their attention to detail; and the competitiveness of their quote; and the fact that we were offered a 5 ton unit for the price of a 4 ton unit, we committed to the job that day!
Within a few days Econo Air's crew commenced dismantling our old unit; and installing the new unit. The installation crew could not have been more attentive; courteous; efficient; and thorough--in every conceivable aspect. If that were not enough, they completed the entire project within the day; and unit performed & functioned without the slightest flaw. Truth-in-fact, it operated more efficiently and effectively than "any" AC/Heater unit we have "ever" had in any of our 7 homes! Moreover, Econo Air discovered & came across things in the installation that were not anticipated; nor expected, since these were "concealed" situations. Yet, they handled & corrected; and them in a par excellent manner devoid of any "additional" or "incremental" charges. Once again, validating their unequivocal attention to detail & installation proficiency.
After the job was completed, the clean-up was so impeccable--it was as though they had never even installed a new AC/Heater unit. Actually, it was "cleaner" than it was before they started.
The "after sale" was equally as gratifying for they ensured that all paper work necessary for the City Inspector [permit] was provided as well as calling us to walk us thru the "permit" steps. In additional, they scheduled one of their "dry wall" specialists to mud, tape & pathch one of the walls where is was mandatory to run some of the feed lines to the compressor.
As one can discern from the aforementioned, our experience with Econo Air was as close to "perfection" as one could ever experience. And in "every" aspect from the Estimator to the Installation Crew to Cust. Service to the follow-up; and, finally, to their appreciation for the job and installation opportunity. If the need is there, use Econo Air--you will never look back with regret!
Bob S.
Anaheim Hills
They should get recognition for excellent service!
Michelle M.
Totally satisfied, including follow up service, and questions or concerns i might have. Everything is handled promptly and professionally. I highly recommend econo air.
Herbert I.
Technician was excellent and I was completely satisfied.
Sandra L.
Very responsive company-pleasure to do business with..Thank you!!!
Phil B.
The name of the serviceman in my case was "Albert" I found him to be very through and professional in his work. He wore shoe covering booties when inside my house and made a special effort to explain my alternantives. I am very satisfied with the final results! I would recommend your company without reservation.
Bernard P.
Tech who serviced this product very thorough, knowledgeable,courteous and in explaining work required and how the end result would benefit.
Bette S.
Just completed ten year check motor week new 2 which replaced ready for 10 more years. Good unit, good people.
Bryce N.
Wayne Bennett was our service tech he was better than all the others combined. His attitude was excellent he is the only tech we ever want back. He should be rewarded for his manner.
Russell H.
Have installed systems at my two rental houses with this dealer. Excellent people.
Fred R.
They do such good work. Efficient professional very helpful. Installation was great cleaned up everything. We are enjoying the efficiency of the lennox system. SO happy Econo AIr recommended this unit.
Patsy J.
Just continue giving good service and thank you for keeping our cooling and heating system in good running condition.
Florentina A.
I’ve been satisfied with your products and with services. Thank you
Mari Ellen A.
We did recommend Econo Air to my brother and they were equally satisfied.
Jose M.
You are doing a good job.
Jack F.
I have recommended this dealer to friends. Technician was very good I myself worked in the ac and business many years ago. Good crew.
Toni F.
Jose Alire was the tech who did our service. He was totally professional, personable did a great job, and we requested that he be our service tech.
Dr. Peck
The lexxon system replace our old system, but it was as if we never really had a central heating system. Gone are the cold spots, the noise and the dust distributed by the old system. The hepa filter has relieved asthma and allergy problems suffered by our family - Dr. Rob Souza
Rob and Patricia S.
The installation crew was amazing. Clean organized, competent. Made me fuel good about my choice. I've since watched two neighbors go through bad experiences with other installers). I've had the lennox system for about 18 months and i love it. Quiet effective and i show everyone my low utility bills. I could not be happier.
John N.
EVERYTHING WAS PERFECT.
Marva P.
Very satisfied with the whole process.
Michael V.
MY SERVICEMAN WAS GREAT, VERY HELPFUL, & HONEST. THANKS!
Sandy R.
The technician who came to my home was excellent. He is an assest to your company. I'm requesting him to check our air conditioning during the summer time.
Roy R.
Recommended Econo-air to my father and he is having his system installed today.
Scott J.
Was excellent team. Thank you!
Alberto B.
THE CREW WERE VERY COURTEOUS & FRIENDLY. THEY DID A GREAT JOB.
Barbara S.
ONE OF THE BEST PROJECTS I'VE COMPLETED WITH RESPECT TO HOME IMPROVEMENT.
Jim S.
Most professional contractor i've ever had. I will use them in the future. I consider this purchase money well spent.
George W.
Thank you for a great job well done, and i would recommend your company to everybody who needs air conditioning.
Richard and Luz F.
VERY SATISFIED.
Scott W.
I have recommended econoair/lennox to my neighbor!
Blanchi W.
This product is excellent and just what I expected
Bob W.
Very courteous went out of their way to make things easy for us.
Dave M.
Quick efficient install happy with econo air
Christine D.
I am very happy with the service Econo Air provided. There was a slight complication with the installation of our heating/AC unit, and when I explained everything to them, the crew came back out immediately, took care of the problem, were curteous, kind, appologetic, and efficient. It shows quality and integrity when a company handles problems without making the customer feel as tho' it were their fault, and assuming full responsibility in fixing it. Great job Econo Air.
Joyce K.
Anaheim, CA
Econo Air is an outstanding company in service, installation, and professionalism. I researched them before using their services and was impressed with what I saw. The man overseeing the installation met with my electrical contractor and made sure everyone was on the same page. Every worker knew what to do and when. They were thorough and cooperative, and Econo Air can be certain that I will be a repeat customer.
Rick C.
Placentia, CA
I truly appreciated the courtesy and cleanliness of Econo Air's staff. I wouldn't mind hiring one of them to do weekly cleaning! ;) Everything was well covered to keep out dust and nothing was broken. Their guidance in the decisions I needed to make regarding a new system was invaluable. Without hesitation, it will bring me happiness to recommend Econo Air to any potential clients. We could all learn or refresh our memories of basic courtesy from the staff that installed my system.
Glenda S.
We want to express our gratefulness to Econo Air. They went to great lengths and care to provide for us our heating and air system. Everything they told us happened just as they promised us. The quality of workmanship was phenomenal. We can't stop talking about how nice our AC is working! The whole experience was a joy. The integrity of the crew was something that impacted us profoundly.
Simon L.
Garden Grove, CA
We have always had awesome service from Econo Air. Having used them for a complete HVAC re-do of our home and a major plumbing job, we love Econo-Air. The serviceman came to our home today to service our HVAC unit. He was the ULTIMATE professional, friendly, and knowledgeable. He is a superb representative for Econo-Air and why we will continue to use a refer Econo-Air. Thanks Econo Air!
Racheal T.
Yorba Linda, CA
Econo Air provided us with outstanding service. First their sales rep was honest, straight forward and explained the scope of the entire project. He even showed us photographs of past installs. That really helped us understand what to expect. I also want to mention that the install crew were a first class team of professionals. They were on time, effeicient, and did great workmanship. Not to mention they did not leave a single item out of place. A crewman even went around the house vacuuming any dirt or debris that was left behind. Overall my wife and I were so impressed with their service we are already telling our friends and family about Econo Air.
Jerry S.
Mission Viejo, CA
Dear Econo Air,
This is a short note to commend your staff. The sales consultant was helpful, pleasant, and knowledgeable. The installers were extremely competent. Charles the lead man was informative and easy to talk to. When the system was inspected, the inspector twice spontaneously commented on the high quality of the installation work.
Sincerely,
William H.
Los Angeles, CA